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Support desk · Open channel
A direct line when you need one.
Whether something is broken, unclear, or worth improving, tell us what happened. The more context you share, the faster we can help.
Typical response
Within one business day
Write to the support desk.
Email is the best way to reach us. Include your account email, the page or group involved, and screenshots or error details when relevant. Please do not send passwords or other sensitive information.
Email support@zeno-app.com01
Account help
Sign-in, password reset, profile, or account-access questions.
02
Study groups
Issues with groups, membership, inappropriate content, or user safety.
03
Privacy requests
Access, correction, deletion, or other questions about your personal information.
04
Product feedback
Ideas and bug reports that can help us make Synesis better.